Apple Offers Free Replacement for First Generation iPod Nanos
November 27, 2011
Apple has an official support page for owners of the first generation iPod nano. According to support, this model of iPod might contain a defective battery that increases its chances of overheating with continued use.
Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.
So, if you own an eligible Nano (black or white plastic front, with a chrome back), Apple may replace the iPod for you free of charge. Fill out the form on the support page and see if you are eligible based on the serial number of your device.
I personally own this model of iPod, and have started the replacement process. I’ll update this post and let you know how it goes.
UPDATE: Apple customer service is telling people the original nano is being put back into production as a limited run, so it does not look like anyone will be receiving the current model.
UPDATE (1/3/12): People appear to be receiving newer model Nano’s. I haven’t received mine yet, but I will update further once I do.